Last class we discussed about FreeMobility case and we performed role plays about situations addressed by the co-CEO’s. In many of them I saw the CEO role player offering solutions to quickly address the employees’ complaints or requirements, which made me think in the possible consequences that could have on the mid or long term. A higher salary, benefits or free time could be some fast/easy solutions that would easily come to mind.
Personally, I think that a CEO that offers fast/simple solutions to complex problems presented out of the blue may show that s/he doesn’t take time to reflect and get to a definitive solution, and also shows some weakness, as s/he can change his/her mind easily (the other alternative is that s/he really is a brilliant expert, but there must be topics in which s/he can't provide the best solution inmediatly). In the mid or long term, that attitude would lead to numerous complaints that may be just aiming condition improvements. There are situations in which a CEO must act fast and offer smart solutions, but usually there is time to sit down and take a few minutes to think and align decisions with the goals every CEO must have.
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